HI

I installed Al emmo with no problem, and when I start the game everything works fine except I get a split screen, Can you please help me fix this? I really really want to play this game~  <):) Thanks~ Karen

Can you explain what you mean by a 'split screen'?  Are you able to post a screenshot that demonstrates the problem? Does this happen every single time you run the game without fail, or only sometimes?

You might also try the following things:

1) Make sure that you have the latest version of Microsoft DirectX installed from http://www.microsoft.com/DirectX

2) Ensure that you have the latest drivers installed for your video card. These should be downloadable from the manufacturer's website.

3) Run the setup program that comes with the game (winsetup.exe), and try using the 2x-Nearest-Neighbour Graphics filter from the drop-down Filters menu.

One (or a combination) those things may help.

How do I post a picture of the game screen to you??
I did all the things you said to do and nothing worked, It won't let me use the 2x nearest neighbor filter?  
When the game starts the bottem half of the picture is at the top, and the top half of the picture is at the bottom.  I have one oyher game that does this too "Flight of the Amazon Queen"  Can I fix this?
Thanks much Karen  

Hmm, at a guess it sounds like the issue may be due to your video card or monitor. I haven't heard of any other reports of this nature with the game. Very strange.  You could email a picture to info@himalayastudios.com but I think I know what you mean now.

Have you ever tried to play other games made with the AGS engine? There are many free games you can find at the following page, all made with the same game engine:

http://www.bigbluecup.com/games.php

You could try downloading and running a few of those games and see if the split-screen problem occurs when you run other AGS games, or if it's exclusive to Al Emmo.

If the same thing happens for all AGS games on your system, it may be worth reporting the issue to CJ on the AGS technical forum.

Out of curiosity, what kind of video card do you have in your PC? Googling the problem might also turn up some suggestions.

Thanks for getting back to me so fast!  :D
My computer is a DELL DIMENSION DDU1615
XP windows   INTEL (R) pentium (R) 4  CPU
2.80 GHz   2.79 GHz  502 of ram

I'm not sure about what my vidio card is but in Device maneger under wideo-sound and game controllers
it has;  Legacy audio drivers--audio codecs--video codecs

if that's not my video card were do I find it??
I will try downloading one of there games and see if it works.  Thanks so much for the help.  Karen

It does the same thing when I play The flight of the Amazon queen, weird huh?

If you click on the Start button, then go to Settings>Control Panel and then click on "Display" a new window will appear. Click the "Settings" tab and then look beneath where it says 'Display'. It should tell you both your monitor and video card models there.

The fact that you also get the problem on Flight of the Amazon Queen (a non-AGS game) is what leads me to believe that the issue lies with your video card or monitor rather than the games.

Let me know the results after you have tried running a few other free AGS games on your system.